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Shift Lead

• Deliver superior customer service and maintain customer service standards throughout the Southside team

• Foster a sense of urgency with the team to deliver contagious enthusiasm and professionalism at each step of the customer’s experience.

• Provide guidance and actively set an example for team members, ensuring that all standard operating procedures and cleanliness standards are maintained and followed

• Support the store manager by coordinating employee breaks, assigning tasks and managing inventory

Barista

• Engage with all guests in a friendly, welcoming manner

• Prepare and serve hot and cold beverages, with a focus on crafting coffee and espresso drinks.

• Provide customers with food and beverage details with preparation descriptions to help their decision making process.

• Be a valued member of the team with enthusiasm, professionalism and a can-do attitude.